Communications & high tech

The right concepts... sustainable implementation

The Communication and High Tech (C&HT) industry is constantly changing. Technical innovations, fierce competition and increased regulation provide our clients with complex challenges.

In the Benelux, A.T. Kearney has a team of experienced consultants, often with an industry background, who are assisting operators (fixed, mobile, cable and integrated), internet and media companies, and high-tech companies. Our insight into the issues facing the C&HT sector has enabled us to develop, offer and implement operational and market-driven solutions to our worldwide roster of clients.

To do this, we mobilize multi-functional teams with the know-how and drive to develop the right concepts quickly and, perhaps more importantly, help them execute these plans and make them a reality. We offer expertise in a variety of areas, for instance:

• Strategy & organization
  • LTE strategy
  • Mobile (virtual) network operator launch
  • Organization & transformation
  • Post merger integration
  • Bundling fixed and mobile propositions
  • Portfolio rationalization
• Marketing & sales
  • Customer data analytics
  • Advanced B2B segmentation
  • M2M marketing- and distribution strategy
  • Sales channel mix and sales force excellence (B2C & B2B)
  • Customer contact strategy
  • Media spend effectiveness and mix optimization
  • Store operations
• Network & operations
  • Cost benchmarking
  • Customer centric end-2-end process model (‘ketenbeheersing’)
  • Complexity management
  • Procurement & supply chain
  • Network design planning and capex optimization
  • Strategic IT

To find out more about our work in Communications & High Tech, please click here for our global website and Intellectual Capital, or contact us at + 31 20 409 9245.